Lisa Hast, managing partner of Iron Rock Insurance, looked at several folders that had been placed upside down and spread out on her desk. The owners of one of these files were intended to be his 1,000th customers.
“Since they all arrived on the same day, I wanted this to be an unbiased decision,” she said.
When she handed over the 1,000th customer, it turned out to be Apollo Beach locals and longtime friends Ed and Teresa Cunneen.
Although Hast had been their insurance agent at the previous company she worked for, when it came time to renew their home insurance policy, which was increasing in price and providing less coverage, they called her at Iron. Rock for a quote on a new font.
“It was so easy to get an appointment at his office and talk to him,” said Ed, who lives in a flood zone near the bay. “She went around and found us a better policy than our old one at a cheaper price.”
In addition to home insurance policies, Iron Rock Insurance sells personal insurance, including flood, auto, boat, RV, motorcycle, and even pet insurance. He uses the latest technology to ensure that every client receives top-notch follow-up communication.
“Our agents will find the right combination of tailored and personalized insurance coverage at the right price to meet your needs,” she said. “Our job is not just to sell insurance, but to educate our customers to make informed decisions about the coverage they purchase.”
Hast, while taking a moment to bask in the satisfaction of seeing his business quickly reach 1,000 customers, hopes Iron Rock Insurance will see its next 1,000 customers in half the time.
Iron Rock Insurance uses the latest technology to ensure that every client receives top-notch communication and follow-up.
“This is an incredible moment in our growth and evolution,” said Hast, who just hired its eighth employee. “We started the business in June 2020 and already reaching this milestone is amazing.”
Iron Rock Insurance is located at 1312 Apollo Beach Blvd., Ste. O in the square anchored at Alpha Pizza House. Its hours of operation are Monday through Friday, 9 a.m. to 5 p.m.
For more information about Iron Rock Insurance, visit www.ironrockins.com. To speak to one of its agents, call 213-9600.
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