Scratchpay Reports Increase in Lending Volume Despite COVID-19 Slowdown


Despite these circumstances, by using its advanced subscription engine that goes beyond FICO scores, Scratchpay has managed to continue to approve more applicants for its payment plans. In fact, 86% of partner clinics have their highest customer approval rates with Scratchpay.

One of the keys to this success has been the strategic hiring of a credit veteran, Brian Briggs. Prior to Scratchpay, Briggs was a credit leader at Alliance Data and helped turn Klarna into a global fintech powerhouse. Briggs was also instrumental for Scratchpay in the launch Take 5, an innovative BNPL (Buy Now, Pay Later) product with industry-leading approval ratings and 0% APR.

“At Scratchpay, my goal is to continue to improve our credit model and our product offerings so that we can say yes to more customers and get them the care they need,” said Briggs. “I love Scratchpay’s culture of innovation. They are always looking for ways to improve the status quo, or to blow it up altogether.

Some key features of Scratchpay include:

  • Patient friendly: Since Scratchpay only performs a soft credit check on an applicant, applying for and accepting Scratchpay plans does not affect the applicant’s credit rating. Plans start as low as 0% APR and have no prepayment penalties, hidden charges, or deferred interest.
  • Higher approval rates: 5 out of 6 partner practices know their highest customer approval rates with Scratchpay.
  • Simple and transparent for service providers: Scratchpay has no setup fees or long term contracts.
  • Complete suite of payment solutions: Payment processing, appointment scheduling, text-to-pay functionality and more are now available on the all-in-one Scratchpay platform.

When asked how Scratchpay was able to maintain high approval rates during the pandemic, Briggs said, “The COVID-19 slowdown continues to demonstrate how unique everyone’s financial situation is. At Scratchpay, we want to meet all users where they are aware of their specific situations. By adapting our products in this way, we were able to continue to improve access to medical care. “

Scratchpay is now available in over 11,000 offices across the United States and Canada, from veterinary hospitals to dental surgeries and cosmetic surgery clinics. It’s free to sign up and start gifting, and it takes less than 2 minutes. For more information, please visit

About Scratchpay: Scratchpay is a PasadenaA market-based financial technology company that offers simple, user-friendly payment plans for medical treatment fees, ranging from routine eye care visits to emergency pet operations. The startup is the fastest growing funding provider in the veterinary space and now offers a suite of payment solutions through its platform, including payment processing, appointment scheduling, text- to-pay and more. Scratchpay is now available in over 11,000 medical practices across United States and Canada.

SOURCE Scratchpay

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