Synchrony brings employees together for a three-day global diversity experience

The global event, which is hybrid for the first time, supports the company’s new way of working, allowing employees to participate in person in a forum in the washington d.c. Region; in a Synchrony hub in one of seven cities, including its Stamford, Connecticut Headquarter; or virtually.

“Diversity, equity and inclusion have always been and will continue to be a strategic imperative for us. They are at the heart of our values ​​and our DNA. We are proud to have cultivated one of the most diverse workplaces in our industry,” said Brian Doubles. , President and CEO of Synchrony. “But we also know there is still work to be done. This global diversity experience – which we encourage all employees to participate in – is an opportunity to pause, reflect, listen and take action together. meaningful to our organization and to the communities we serve.”

Chair of the Congressional Black Caucus and Member of Congress Joyce Beaty (OH-03) and Director of Diversity, Inclusion and Corporate Responsibility of Synchrony Michael Matthews kicked off the event on Monday, welcoming employees who participated in a meaningful learning experience focused on addressing equity issues to better understand the root causes of outcome disparities.

As a result of the discussion, hundreds of employees volunteered for a community service initiative called “Synchrony’s Great Giveback” in conjunction with Prince George’s County Public Schools (PGCPS) and non-profit Fairfax Volunteer, assembling 10,000 empowerment backpacks with school supplies for underserved primary school students. These school essentials will be handed out next month at PGCPS’ “Back 2 School Drive & Dash” event for students and their families. President of the Synchronie Foundation Denise Yap also featured PGCPS Associate Superintendent of Student Services, Dr. Elizabeth Faison with a $10,000 grant to support local schools.

“At Synchrony, our dedication to inclusion has led us to create a diverse culture rooted in fairness and inclusion. Together, we embrace – and challenge – our way of thinking, are held accountable, and gain new perspectives,” said Michael Matthews, Director of Diversity, Inclusion and Corporate Responsibility at Synchrony. “Through it all, we’ve embraced change and created safe spaces for employees to present themselves authentically, raise their voices and make a difference.”

The Synchrony Global Diversity Experience

The theme of this year’s event, Think Forward – Beyond All Boundaries, emphasizes that understanding the past is essential to thinking differently and continuing to advance equity, diversity and inclusion.

During the Global Diversity Experience, Synchrony employees at all levels, from the call center to the board, will hear multiple keynotes and panel discussions, including conversations with Brian Doubles, DJ Casto, Director human resources of Synchrony, chairman and co-CEO of Ariel Investments. Melody HobsonLisa Ling, executive producer and host of CNN’s “This is Life,” and Lisa Kenney, CEO of Reimagine Gender, as well as various Synchrony executives.

Workshop activities include:

  • Factality, the game: An interactive experiential learning session that simulates real-life experiences of structural inequality, played with diverse characters who encounter a series of fact-based advantages and limitations based on the intersection of their race, class, gender, sexual orientation , faith, ability and age .
  • Unleash the neurodiverse superpowers: An immersive simulation that allows participants to experience first-hand the strengths and challenges of the most common neurodiversities, using real business scenarios. The program is designed to help employees support the many ways people learn, think and interact and to support a culture of mental well-being.
  • Reinventing the genre: A deep dive into the gender spectrum and the biases, assumptions and privileges associated with it. This session will explore the rapidly changing gender landscape and provide practical tools to encourage inclusion.

Advancing a culture of inclusion and well-being for all

To continue to grow over the long term, Synchrony views equity, diversity and inclusion as a strategic business imperative, beginning with the support of Synchrony’s leadership team, board members and employee engagement at all levels of the company.

  • Synchrony has deepened the measures to develop and advance diverse talents, focused on increasing representation of Black and Hispanic employees at all levels and, in particular, at the VP level and above through a data-driven approach. The company created various slates of candidates for leadership positions and included diversity enhancements among the metrics used to determine bonus funding for Synchrony executives. Through the Synchrony Advancing Diverse Talent Leadership Institute, the company revamped its leadership development programs so that diverse employees can benefit from executive coaching, mentoring and mentoring with senior vice presidents and leaders.
  • Synchrony’s culture has been and continues to be based on belonging. To bring honest conversations at the forefront and make sure everyone’s voices and ideas are heard, Synchrony has made active listening a more intentional, ongoing, and consistent part of how the business operates, tailoring its programs and benefits based on the contributions of its eight Diversity Networks+, to which 60% of its workforce belongs. (over 10,000 employees). Synchrony has included the ‘+’ in its diversity networks to encourage all employees to join as an ally and ‘be the most’.
  • The company provides mental health resources and wellness coaches to help families deal with complex issues and reduce the stigma surrounding mental health issues. Based on input from its Diversity Networks+, the company has expanded its roster of diverse wellness coaches to better meet employee needs.
  • Synchrony and the Synchrony Foundation $50 millionfive-year initiative (Education as an equalizer) improves access to higher education, skills training in high-growth fields, and financial empowerment for underserved communities and its own workforce.

About synchronization

Synchrony (NYSE: SYF) is a leading consumer financial services company with one of the most comprehensive digital product suites in the industry. Our experience, expertise and scale spans a wide range of industries including digital, health and wellness, retail, telecommunications, home, automotive, outdoor, pet company and more. We have an established and diverse group of national and regional retailers, local merchants, manufacturers, buying groups, industry associations and healthcare service providers, who we refer to as our “Partners”. We connect our partners and consumers through our vibrant financial ecosystem and provide them with a diverse set of financing solutions and innovative digital capabilities to meet their specific needs and deliver seamless omnichannel experiences. We offer the right financing products to the right customers in the channel of their choice. For more information, visit and Twitter: @Synchrony.

Media Contact:

Angie Hu
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SOURCE Synchrony Financial

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