Veterinary Telemedicine Company Dutch launches pet insurance in partnership with Pets Best | Company


Virtual Veterinary Care Provider Dutch partners with Synchrony (NYSE: SYF), a consumer financial services company, to offer Pets Best insurance to its annual members in veterinary care. More than 90.5 million American families have a pet ( The source ), but according to NAPHIA, only 3% of pets in the United States are insured ( The source ). Dutch makes it easy to access common veterinary needs with telemedicine, personalized treatment plans, and prescription fulfillment in most states. The addition of Accident Only insurance plans offered by Pets Best marks an exclusive plan for Dutch pet owners for affordable virtual care solutions for emergencies and daily care.

“Through this partnership, we are deepening how we support our members’ pets by providing a safety net in the event of an accident requiring immediate, in-person attention. This new offering demystifies the insurance process to make access to care simple and convenient – ​​meeting the needs of pet owners in a modern way,” said Joe Spector, CEO and Founder of Dutch. “Pets Best is an ideal partner for Dutch as they help us pursue our mission of providing consistent, transparent and quality veterinary care to pet owners across the country,” he added.

Launched in July 2021 by Joe Spector – co-founder of HIMS – Dutch has had a companion animal mentality since its inception, but it is also committed to pet parents by providing the highest quality care that are also affordable, accessible and extremely user-friendly. Unlike competing virtual vet services, Dutch connects its customers directly with licensed vets only so that its veterinary experts can get to the root of the problem and provide a personalized care plan and treatment as quickly, efficiently and effectively as possible, which is usually within 24 hours. hours. Dutch is notably the one and only veterinary telemedicine company that can also prescribe and ship over-the-counter and Rx medications — which go beyond common flea and tick treatments — to patients through its virtual model. With its supplemental pet insurance policy, Dutch is establishing itself as the one-stop-shop for veterinary care needs in the United States.

“Pets Best understands that accidents happen – whether it’s a pet accidentally swallowing a new chew toy, breaking bones, or needing emergency surgery,” said Melissa. Gutierrez, senior vice president and general manager of Pets Best. “The combination of Pets Best’s Accident Only insurance coverage and Dutch’s 24/7 virtual veterinary care means that pet owners will have easy and convenient access to pet care and resources when ‘they need it the most.”

Dutch and Pets Best meet the growing demand for veterinary services with API-based solutions and innovative pet insurance products, advancing the pet health industry. Accident insurance policies do not cover pre-existing injuries, cruciate ligament injuries or any illness or disease, including bacterial or viral infectious diseases, parasitic infections, metabolic disorders or cancer. The Dutch x Pets Best insurance plan is only available on the Dutch website. For more information, please visit

About Dutch

Launched in July 2021, Dutch is the first and only veterinary telehealth company that directly connects licensed, independent veterinarians with companion animals and their parents nationwide. In its early days, Dutch primarily treated common chronic conditions, such as anxiety and allergies, but has grown to treat over 150 conditions and serve over 40,000 customers. In 2022, Dutch introduced Rx Services, which allows the company’s licensed veterinarians to prescribe and ship over-the-counter and prescription drugs to patients in 40 states. Dutch subscriptions, excluding insurance, start at just $15/month and include unlimited access to virtual vet care via video and chat models. In a country with a critical veterinarian shortage of just one vet per 6,000 pet households, Dutch is creating a more accessible means of reliable, quality veterinary care that can meet the needs of modern pet parents. in a timely manner and at a fraction of the price. Cost.

About synchronization

Synchrony (NYSE: SYF) is a leading consumer financial services company. We offer a wide range of specialized financing programs, as well as innovative consumer banking products, in key sectors such as digital, retail, home, automotive, travel, health and pets of company. Synchrony enables our partners to increase sales and retain consumers. We are one of the largest private label credit card issuers in the United States; we also offer co-branded products, installment loans and consumer finance products for small and medium-sized businesses, as well as healthcare providers.

Pets Best offers pet insurance and wellness plans for dogs and cats in every state. With a mission to provide access to comprehensive pet healthcare at an affordable price, Pets Best offers flexible coverage, a simple claims process and excellent customer service. Pets Best is a founding member of NAPHIA, an organization dedicated to ensuring high standards and transparency for the pet insurance industry. For more information on API-based custom pet insurance solutions, visit

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC and underwritten by American Pet Insurance Company, a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108. Please visit to review all available pet health insurance products.

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PUBLISHED: 11/22/2022 08:00 AM/DISC: 11/22/2022 08:02 AM

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